Privacy Policy
This Privacy Policy explains how LUTsPresets ("we", "us", "our") collects, uses, and protects your personal information when you interact with our website, purchase products, subscribe to our newsletter, or contact support.
Information We Collect
When you purchase a product on LUTsPresets.com, we collect and store:
- First and last name
- Email address
- Country of residence
- Zip or postal code
Your name and email identify you as a product owner, enable download delivery, provide customer support, and allow us to send important product updates. Your country is used to calculate applicable taxes where required by law. Your postal code may be used by our payment processor to verify your identity.
Payment Information
When you complete a purchase, payment details (credit card number, expiration date, and security code) are transmitted via SSL encryption directly to our PCI-compliant payment processor. We do not store full credit card numbers on our servers. PayPal purchases are processed entirely on PayPal's platform; we do not receive or store your PayPal account credentials.
Data Security & Storage
Personal data is transmitted over HTTPS and stored in secure databases protected by firewalls, accessible only to authorized personnel and contracted technical partners who maintain our systems. We adhere to industry security standards including SSL encryption, PCI compliance, and GDPR requirements for EU customers.
While we implement robust safeguards, no internet transmission is 100% secure. You submit information at your own risk, though once received, your data is protected at a high level.
Email Communications
We may collect your email when you purchase a product, download a free asset, subscribe to our newsletter, or contact support. You can opt in or out of marketing emails at any time via unsubscribe links or by contacting us. Product owners may receive essential transactional emails related to orders, downloads, and critical product updates.
To request complete removal of your personal data from our systems, email [email protected] from the address on file. Removal is processed within 72 hours.
Cookies & Analytics
Our website uses cookies and analytics tools to understand site usage, improve navigation, and enhance your experience. This data is aggregated and does not personally identify you. You can control cookie preferences through your browser settings.
Third-Party Services
We use trusted third-party providers for payment processing, email delivery, and customer support ticketing. These partners receive only the data necessary to perform their services and are contractually prohibited from using your information for any other purpose. We do not sell your personal data to third parties.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact [email protected] to exercise these rights.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our website after changes constitutes acceptance of the revised policy.
Last updated: June 2026
